Desk Clerk

Yampah Spa   Glenwood Springs, CO   Full-time     Administration / Clerical
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Posted on December 22, 2020

Does Working in a Stress Reducing Environment Sound Great?

Full Time Desk Clerk opening at Yampah Hot Springs.

Key Responsibilities of a Desk Clerk

  1. To welcome the incoming guests by immediately acknowledging their presence with a pleasant smile
  2. To anticipate the needs of the guest and to provide them assistance by allotting guest rooms based on their budget
  3. To follow all the procedures of the organization with respect to check in and check out procedures, understanding the concerns of the guests and sorting them out, accepting the payment by check or cash mode, etc.
  4. To handle the incoming calls and to provide accurate details regarding the facilities, rates, amenities, etc.
  5. To handle the mails and route the incoming calls to the concerned person in the right department, to handle the fax operations, voice mail system and assist the guests in retrieving the messages
  6. To be responsible for adhering to all the rules and regulations of the organization and set as a role model for the other staff members.