Customer Service Representative and Network Technician

Yampa Valley Electric/Luminate Broadband
Steamboat Springs, CO Full-time
Posted on October 19, 2019

YVEA seeks applicants for the position of Customer Service Representative to provide friendly and helpful support to our customers in our Steamboat office. Responsibilities include answering billing questions, reconciling daily payment collections, and the ability to accurately process customer accounts. Ideal candidate will be a positive, team-player and promote courteous service. Must have at least two years of proven customer service skills and experience.

Additionally, Luminate Broadband, powered by YVEA is also hiring!

Customer Service Representative: Responsibilities include interacting with customers by identifying service needs and solutions, sharing promotional offers, processing service orders and billing statements. Ideal candidates will be enthusiastic and sales-orientated. Minimum two years of customer sales experience required.

Network Technician Responsible for the implementation and maintenance of network systems including the hardware and software, and other data and voice communications to provide optimum service to our Luminate customers. Ideal candidate will be a team-player and service-orientated. 2 years of experience preferred.