Field Services Representative, Network Engineer

Yampa Valley Electric Association/Luminate   Steamboat Springs, CO   Full-time     Other
Posted on June 15, 2022
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*Field Services Representative $38.34 - $55.40 per hour Luminate

*Network Engineer $38.46 - $48.72 per hour 

Job Overview
The Network Engineer is responsible for the design and performance of the Luminate Broadband network. This position includes responsibility for network planning, documentation, implementation of network elements. The Network Engineer will monitor network performance, assist the Luminate team in troubleshooting, and design solutions while handling a variety of projects with a high degree of complexity.

Responsibilities and Essential Job Functions

  • Plan and design OSP and ISP infrastructure (OLT and GPON distribution areas)
  • Install, implement, administer, and troubleshoot network, element, and operating systems
  • Provide Tier III technical support
  • Engineer, design and install Unified Communications (UC) and Hosted PBX networks for small, medium, and large commercial customers
  • Consult with vendors to resolve communications equipment and network system issues
  • Design technical solutions and coordinates system build activities for fixed wireless
  • Analyze network activity to discover and proactively prevent network issues
  • Recommends network design changes/enhancements for improved systems availability and performance
  • Works closely with management in developing procurement requirements and service contracts by providing technical support during contract bidding, negotiation, and award processes
  • Provides general systems training to the Luminate team
  • Responsible for driving network-related maintenance activities, e.g., software and hardware upgrades
  • Test and validate all new hardware and connections for proper configuration and performance
  • As part of an on-call/standby rotation, respond to after-hours call-out for service restoration, troubleshooting, network testing and repair of all necessary equipment
  • Ability to quickly triage network issues and bring to resolution by assessing staff inputs, and creatively implementing workarounds or alternative methods
  • Ability to drive R&D projects and develop solutions to complex engineering problems as assigned
  • Demonstrated ability to work productively with little direct supervision and a sense of ownership
  • Ability to effectively prioritize multiple tasks
  • Strong documentation skills for network diagrams, test plans and other related records