Customer Care Support Representativewoodstock percussion, inc.
Customer Care Support Representative
Woodstock Percussion, Inc. is a leading manufacturer with worldwide distribution for the gift and toy industries. Best known for its line of Woodstock Chimes, WPI offers a challenging opportunity in a progressive work environment. We are looking for a new, entry level, member to join our team and take on the essential duties of Customer Care Support. The ideal candidate must possess the following:
- Professional, calm demeanor with a strong team spirit
- Experience with a multi-line phone system and high-volume filing
- Very proficient in Outlook, Word, Excel and data entry with high rate of accuracy
- Exceptional follow-up and follow-through skills
- Knowledge of all standard office machines; fax, printers, copiers, etc.
- The ability to multi-task efficiently is required
- Strong typing skills are required
- Above average trouble shooting and problem solving skills
- Enjoys helping others and takes personal pride in providing outstanding customer service.