Medical Assistant I/II/III - Per Diem Pool I/II
Under direct supervision of a Physician or Advance Practice Provider, performs a variety of clinical support functions and patient care duties.
This classification differs from the Medical Office Assistant classification series in that the primary responsibilities are clinically oriented rather than clerical.
Medical Assistant I: $20.60 - $28.85 per hour
Medical Assistant II: $21.63 - $30.29 per hour
Medical Assistant III: $23.26 - $32.56 per hour
Medical Assistant I PDP: $31.01
Medical Assistant II PDP: $32.56
EDUCATIONAL INCENTIVE: Some positions may be eligible for educational incentive. This incentive may be 2.5%, 3.5%, or 5% for incumbents in eligible positions based on completion of an Associate’s, Bachelor’s, or Master’s degree that is not required for the classification.
BILINGUAL INCENTIVE: Some positions may be eligible for bilingual incentive depending on the applicable memorandum of agreement and the needs of the department. In order to qualify for this incentive, incumbents in eligible positions must take and pass the applicable bilingual fluency exam.
DEPARTMENT/AGENCY: Health Care Agency - Ambulatory Care
Medical Assistant I/II/III are represented by the Service Employees International Union (SEIU) and are eligible for overtime compensation.
The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for these positions only.
NOTE: If appointed at the lower level, incumbent may be promoted to the higher level without further exam upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.
OPENING DATE: June 1, 2021
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs.
Examples Of Duties
Duties may include but are not limited to the following:
- Actively participates in assigned patient care team duties and activities, including pre-visit planning, identifying gaps in care, health maintenance needs, and team huddles;
- Participates in schedule management procedures to ensure productivity goals are achieved;
- Delivers quality customer service;
- Uses a minimum of two patient identifiers throughout the patient care process;
- Monitors clinical areas to minimize patient wait time and to address any potential acute situation;
- Performs intake, including developmental/behavioral health screenings and vitals/ patient measurements, such as height weight, blood pressure, temperature, head circumference, body length, pulse, and oxygen saturation;
- Prepares patient and exam room for exam, treatment, and/or procedures and serves as chaperone as needed;
- Assists with collection and processing of specimens, such as throat, wound, GC cultures and pap smears;
- Under the direction of a physician or advanced practice provider, administers medication orally, sublingually, topically, vaginally or rectally, or by intramuscular, subcutaneous and intradermal injection. Physician, advanced practice provider, or Registered Nurse must verify medication and dosage before being administered;
- Ensures appropriate documentation in the electronic medical record;
- Collects and prepares specimens, including blood, urine, stool, and sputum;
- Performs non-invasive and routine procedures, such as dipstick urinalysis, midstream clean catch, sterile urine dip and spin, dressing changes, venipuncture, finger sticks, electrocardiogram, hearing test, vision test (Snellen and Ishihara), nasal smears, and throat swab;
- Performs CLIA waived laboratory tests. Follows manufacturer instructions and ensures quality controls have been performed as required;
- Coordinates patient care by following up on orders, including referrals to ancillary and specialty services;
- Maintains clean and safe patient areas. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations;
- Answers telephones and takes messages, reviews portal messages and routes as appropriate, and completes assigned tasks to ensure patient needs are addressed;
- Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults, and geriatrics);
- Attends meetings and trainings as required;
- Demonstrates knowledge of domestic violence, child and dependent abuse protocols and mandated reporting;
- Demonstrates cultural sensitivity and competence with patients;
- Maintains and adheres to HIPAA;
- Communicates with diverse patients regarding disease prevention, health maintenance, community resources, and physician instructions;
- Provides education for health self-management;
- Administers first aid or perform cardiopulmonary resuscitation (CPR) in an emergency;
- Finalizes visit by providing information on orders, referrals and schedules follow-up visit(s);
- Assists with clerical duties such as setting-up and stocking clinic, cleaning up supplies, and back-up for front office as required;
- Performs clerical functions, such as answering calls and scheduling appointments as needed;
- Follows workflows that support quality improvement efforts;
- If certified, may act as an interpreter, using proper and formal grammar, when necessary between patient and provider;
- Performs duties within the scope of medical assistants under California’s Code of Regulations;
- Reports patient safety incidents to supervisor and via the patient safety reporting software; and
- Performs other related duties as required.
In addition to the duties listed above, the Medical Assistant III duties may include:
- Provides training to various staff on workflows and duties;
- Provides clinical support duties in multiple specialties, such as Women’s Health, Pediatrics; Urgent Care, etc;
- Provides supervision of assigned clinical work area;
- Coordinates clinical support staff coverage with management staff;
- Leads care team huddles;
- May assist in interviewing and onboarding clinical support staff;
- Implements workflows that support quality improvement efforts; and
- Performs other related duties as required.
EDUCATION, TRAINING, and EXPERIENCE
Medical Assistant I/Per Diem Pool I:
One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred.
Must obtain Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.) within one (1) year of employment. Completed courses to perform venipuncture and injections preferred.
Medical Assistant II/Per Diem Pool II:
Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred. Three (3) years of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred, including experience in multiple specialties.
Medical Assistant III:
Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred. Five (5) years of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred, including experience in multiple specialties.
NECESSARY SPECIAL REQUIREMENTS
Requires a valid Basic Life Support (BLS/CPR) certificate at time of employment and maintain it thereafter.
Work is performed in an indoor health care delivery environment requiring constant contact with patients and the public. At times, may be performed at community events or outdoors.
Knowledge, Skills, and Abilities:
Working knowledge of: clinic duties and standard physical screening.
General medical knowledge of: medical office and safety procedures.
Ability to: effectively communicate with patients, other employees, and the public.
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.
NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (Download PDF reader) (Download PDF reader)for additional information.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.
SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this examination AT THE TIME OF FILING. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.
APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING and EXPERIENCE EVALUATION - 100%: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to supplemental questions. The T&E is a method for determining the better qualified applicants among those shown to meet the stated requirements. Using a T&E, applicants may be scored or ranked according to criteria that most closely meet the business needs of the department. When the pool of candidates is exceptionally strong and large, candidates are typically scored or ranked in relation to one another; consequently, some qualified candidates may receive a score or rank which is moderate or lower resulting in them not being advanced in the process.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post-offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.