Receptionist
Vacancy Announcement Receptionist 08-UTP-19
Open Date: June 18, 2019
Close Date: June 26, 2019
The Office of Probation and Pretrial Services in the District of Utah is accepting applications for the position of Receptionist. The position is a Court Personnel System (CPS) classification level 23, with an hourly rate of $16.18 -$20.22 or $33,641 $42,053 annually, depending on qualifications. The position is located in the Salt Lake City office.
Position Overview: The successful candidate will perform a variety of clerical duties associated with the front desk and other duties related to case processing. In addition, the incumbent will work in a team environment providing support to the staff of the U.S. Probation and Pretrial Services Office. The U.S. Probation and Pretrial Services Office works with accused defendants and convicted criminal offenders which require the candidate to maintain composure during difficult interactions. This position requires sitting for long periods of time and a set work schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday.
Representative Duties and Responsibilities: Perform receptionist duties by greeting visitors/callers in person and by telephone, answering routine questions, and directing visitors/callers to the appropriate person or department Inform offenders/defendants reporting for supervision or investigation on procedures for completing appropriate forms and authorizations. Advise offenders/defendants reporting for the first-time regarding officer assignment and basic initial procedures. Receive, scan and upload incoming documents into client electronic case file and automated case management database. Record chronological entries. Maintain probation office reception area, UA lab, and defendant interview rooms. Distribute incoming mail to appropriate staff or offices and process outgoing mail. Follow the in-office urine analysis procedure for entering information into database. Perform other related duties as required.
Minimum Qualifications: Incumbent must possess a high school diploma or GED, and two (2) years progressively responsible administrative, office, or other clerical work, preferably in a professional office setting. Two years of advanced education may be substituted for general experience. Candidates must have excellent customer service skills. The position requires exceptional skills in a wide range of computer applications, e.g., Microsoft Office, Adobe, and database; excellent understanding of English grammar, along with good proofreading and editing skills; strong office and organizational skills. The successful candidate must possess good judgment, maturity and tact; be dependable, responsible and maintain confidentiality; be a proactive self-starter and demonstrate initiative in problem solving; be able to work quickly and harmoniously with others in a team-based environment; and present a poised, professional appearance and demeanor always. This position requires the ability to communicate, articulate, and relate to defendants/offenders, coworkers and others with professionalism and integrity, as well as superb organizational, people and time-management skills.
Salary and Benefits: The salary for this position is a Court Personnel System (CPS) level 23 ($33,641 $42,053). Benefits include participation in the FERS retirement system, health, dental, vision and life insurance programs, holiday and leave accrual, and periodic salary increases. This position is subject to mandatory Electronic Funds Transfer participation for payment of net pay.
Conditions of Employment: All application information is subject to verification. Appointment to this position is contingent upon a background investigation including an FBI fingerprint check. The Receptionist serves at the pleasure of the court and is an 'at will' employee who can be terminated with or without cause. All judiciary employees are required to adhere to the Judicial Code of Conduct. Applicants must be United States citizens or lawful permanent residents who are seeking U.S. citizenship, under 8 U.S.C. § 1324b(a)(3)(B).
The united states district court is an equal opportunity employer