Intake/Generalist Clerk
Vacancy Announcement: Intake/Generalist Clerk 06-UTD-19
Open Date: July 9, 2019
Close Date: July 26, 2019
The Office of the Clerk is recruiting for a well-organized, detail-oriented individual who possesses exceptional interpersonal and customer service skills and enjoys working with the public. The Intake/Generalist Clerk performs a variety of civil, criminal, and pro-se intake duties. This is a full-time position with a work schedule of Monday through Friday, 8:00 am 5:00 pm and reports to the Court Operations Supervisor. The position is a Court Personnel System classification level 24, with a starting salary of $37,245 annually.
Representative Duties:
- Receive & review new case filings & pleadings to determine conformity with appropriate rules, practices & court requirements.
- Act as receptionist, be responsible for telephone coverage, furnish information to a wide variety of people within & outside the court.
- Assure assignment of case numbers & judges.
- Receive & process appropriate fees.
- Verify attorneys' authority to practice before the court.
- Respond to inquiries concerning legal process & case information.
- Document processing including scanning, ensuring image quality & verifying accuracy of filing.
- Complete data entry & case maintenance.
- Act as liaison between the court, counsel, litigants, the public & court-related agencies.
- Perform general duties as assigned.
Minimum Qualifications: The successful candidate must be a high school graduate or equivalent with a minimum of two years of general clerical work experience and one year of specialized work experience in government or private sector, which provided a thorough understanding of office administrative procedures, automated records-keeping systems and organization of a high-volume of paper flow. A bachelor's degree in a related field may be substituted for general work experience. The position requires basic understanding of and familiarity with computers/data entry and the initiative to accomplish assigned work independently and accurately within specified time limits. Applicants should be well groomed and exhibit a professional appearance. Applicants should have good general computer skills including a working knowledge of Word, WordPerfect, Windows and Adobe Acrobat. Applicants should have excellent communication and interpersonal skills. Applicants must also have a demonstrated ability to apply a body of rules, regulations, directives, or laws with accuracy.
Preferred Qualifications: Progressively responsible clerical or administrative experience related to the processing of legal documents such as found in a law office, a judicial court, financial institution, real estate office, or insurance firm is highly desirable. A bachelor's degree in a related field is preferred. Experience with data entry in complex information processing systems, plus demonstrated computer literacy and creativity with automated systems is also preferred.
Salary and Benefits: The salary for this position is at CL 24 or $37,245 - $46,572 depending on length and relevance of experience. There is potential promotional opportunity up to a CL26 without further competition. The position falls within the Judicial Branch of the U.S. Government and the benefits include: health, dental, vision, life, long-term care, disability insurances, paid vacation and sick leave, retirement benefits, and tax deferred savings plan. This position is subject to mandatory direct deposit participation.
Conditions Of Employment: All application information is subject to verification. Appointment to this position is contingent upon a background investigation including an FBI fingerprint check. The Intake/Generalist Clerk is an excepted service position, serves at the pleasure of the court, and is an 'at will' employee who can be terminated with or without cause. All judiciary employees are required to adhere to the Judicial Code of Conduct. Applicants must be United States citizens or be eligible to work in the United States. Multiple positions may be filled from this vacancy announcement.
Applications Questions: 1. How does your past experience and/or education make you a good candidate for this position? 2. Describe a difficult situation when you provided good customer service.
The United States District Court is an Equal Opportunity Employer.