The National Center for State Courts (NCSC)

Williamsburg , VA
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Knowledge Management Analyst

The National Center for State Courts (NCSC)
Williamsburg, VA Full-time
Posted on April 14, 2019

Knowledge Management Analyst

The National Center for State Courts (NCSC) is a private, nonprofit, court improvement organization headquartered in Williamsburg, VA. NCSC is seeking full-time applicants to fill a Knowledge Management Analyst position. This is a customer facing position that helps create access to data and information and rich contextual knowledge to the court community.

Duties and Responsibilities:

  • Specific duties and responsibilities include but are not limited to the following:
  • Respond to customer questions and inquiries using both print and online resources;
  • Prepare subject matter summaries for information archive and retrieval;
  • Review and synthesize online information, literature, reports and trends;
  • Develop a body of subject matter expertise and thought leadership within areas of the court community;
  • Participate in professional activities, committees, and group projects. Contribute to professional publications;
  • Communicate with Director, KIS staff, and other NCSC staff on his/her important work/projects;
  • Track trends that impact the courts;
  • Look for ideas/leads to share with other parts of the organization;
  • Help make NCSC products and services more accessible, intuitive and consumable to diverse customer and constituent base.

Minimum Qualifications:

  • Advanced degree in related field or equivalent experience (JD preferred);
  • +2 years of hands on experience within the state court system or as a practicing attorney;
  • Understanding of reference and research principles;
  • Knowledge of state and or federal judicial systems;
  • Ability to communicate effectively, both in writing and orally;
  • Ability to interpret statistics;
  • Proficient in using Microsoft Office products;
  • A desire to do meaningful work that is important to the stability of our democracy;
  • An ability to work collegially and collaboratively with customers, colleagues and constituents;
  • Ability to prioritize assignments; effectively handle multiple assignments; and work independently and as part of project teams.