Eligibility Specialist and Customer Services Specialist

Spokane Housing Authority
Spokane, WA Full-time
Posted on September 8, 2019

Eligibility Specialist

Performs housing assistance eligibility tasks, including verifications, medical and income calculations, case management, recertification processes, and conducts orientations. 1 year of general office experience required. Relevant associate's degree or 2 years of case management preferred. Full time, union represented position with benefits. Salary range is $16.37 to $22.02 per hour.

Customer Services Specialist

Provides excellent customer service for SHA applicants, program participants, landlords and the public providing both general and specific program information, working with applicants, participants and landlords to determine and address their specific questions and needs, answering and returning phone calls and voicemail. 2 years of customer service experience or equivalent training is required. Full time, union represented position with benefits. Salary starts at $15.44 per hour.

Equal Opportunity for All. AAP: Gender, race/ethnic, veteran, disability.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.