Job Fair - Guest Service Agents, Housekeepers, Maintenance Specialists

Snowmass Lodging Company
Aspen, CO Full-time
Posted on May 14, 2019

Please come by our Job Fair Today located at The Inn at Aspen 38750 CO-82 | Aspen, CO 81611 on Wednesday, May 15th from 10 am-6 pm.

Currently Hiring For:

- Guest Service Agents

Responsibilities

  • Maintain updated knowledge of all company products and services in order to provide adequate education to customers.
  • Provide information and instructions about relevant products and services.
  • Make product and service suggestions to meet the customer’s specific needs.
  • Field incoming phone calls and respond to phone messages from customers.
  • Promptly respond to customer questions submitted via email or our website.
  • Answer customer questions and provide information to resolve any issues.
  • Process orders and returns.
  • Obtain necessary information from customers to adequately follow up.
  • Document important customer information for future reference.
  • Collect and record customer feedback and information, and share that with appropriate departments and team members.
  • Generate interest in new products or services and connect customers with salespeople when required.
  • Foster and maintain relationships with customers to improve our retention rate.
  • Attend all required customer service-related meetings.

- Housekeepers

- Bell / Valet

- Night Auditor

Can't make it? 

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.