Housekeeper

Rhythm City Casino Resort   Davenport, IA   Full-time     Hospitality
Posted on August 22, 2019


The Housekeeper is responsible for ensuring the cleanliness of guest rooms, floor corridors, and public areas. This position has a direct impact on the guest experience, so the associate must be focused on providing efficient services and the highest levels of quality.

Essential Functions:

  • Perform cleaning in all areas of hotel by mopping, vacuuming, dusting, making beds, and other duties as assigned. 
  • Replenish guest rooms with needed amenities and linens and remove used items. 
  • Provide exceptional customer service to all internal and external customers. 
  • Resolve problems quickly and accurately, while following directions thoroughly. 
  • Perform functions under frequent time pressure in an interruptive environment. 
  • Answer questions for guests regarding local area facilities and points of interest. 
  • Work with supervisor/manager, if necessary, to resolve any guest requests or complaints. 
  • Work cohesively with a team to accomplish assigned duties.

Required:

  • Effective interpersonal and communication skills. 
  • Maintain courteous and effective working relationships with others. 
  • Ability to work under time pressure with a positive attitude. 
  • 6 months housekeeping or equivalent cleaning experience.

Schedule:

Full-Time position available: 8:30 am-4:30 pm, includes weekends.

Salary:

$10.75/hour+exp, additional $1.25 attendance bonus.