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Ramsey Auto Group
905 Route 17 South, Upper Saddle River, NJ

BDC Representative (Business Development Center)

Ramsey Auto Group
Upper Saddle River, NJ Full-time
Posted on January 11, 2020

Ramsey Auto Group is looking for a BDC Representative to join our growing company. Qualified persons must be a self-starter, have good communication skills along with excellent people skills and must be well organized with a proven track record of customer satisfaction. To be successful as a BDC Representative, you should have a knack for marketing and sales. Top candidates will be professional and personable individuals, with a passion for great customer service.


BDC Representative Duties and Responsibilities:

  • Answering incoming phone calls and online inquiries
  • Logging customer details and comments in our system
  • Scheduling appointments and following up with customers
  • Maintaining thorough, up-to-date knowledge of our products
  • Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect
  • Adhering to all company policies and procedures
  • Maintaining contact with customers to ensure they are happy with our service
  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
  • Assisting with various other tasks at the dealership

BDC Representative Requirements and Qualifications:

  • Degree in Business, Marketing, or related field preferred
  •  Highly organized, with an ability to learn quickly
  •  Excellent customer service and negotiation skills
  •  A professional appearance, friendly manner, and positive attitude
  •  Computer skills required
  •  Strong verbal communication skills
  •  Detail oriented and thorough
  •  Critical thinking and troubleshooting skills

We Offer:

  • 401k plans
  • Sick and vacation time accrual
  • Medical and dental insurance
  • Life insurance
  • Paid Holidays

Ramsey Auto Group is a family owned and operated automotive dealership that has been in business for over 60 years. We are a proud advocate for Autism awareness and have presented "Go the distance for Autism" for 10 years and running! It is the policy of Ramsey Auto Group to provide equal employment opportunities to all qualified employees and applicants for employment without regard to their race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, genetic information, veterans status or disability.