Customer Service Agent

Novidan, Inc   Golden Valley, MN   Full-time     Call Center / Customer Service
Posted on June 22, 2020
  • Assist customers with any questions, issues and complaints.
  • With a friendly voice, answer incoming phone calls, emails, texts and other messaging and respond to requests, complaints and questions.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Open and maintain customer accounts by recording and updating account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information and recommend potential products and services to management.
  • Contribute to a team effort by accomplishing related results as needed.


Novidan, Inc

Golden Valley , MN