Customer Service Agent
Novidan, Inc Golden Valley, MN Full-time Call Center / Customer Service
Posted on June 22, 2020
- Assist customers with any questions, issues and complaints.
- With a friendly voice, answer incoming phone calls, emails, texts and other messaging and respond to requests, complaints and questions.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- Open and maintain customer accounts by recording and updating account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information and recommend potential products and services to management.
- Contribute to a team effort by accomplishing related results as needed.