Deputy Director of Operations
Deputy Director of Operations
The Department of Children and Families, Division of Child Protection and Permanency (DCP&P) seeks a well-rounded individual with strong leadership skills to assist the DCP&P Assistant Commissioner and other Officers of the Commissioner’s Office in accomplishing its mission, to support families by providing efficient and effective management supports.
As the Deputy Director (DD) this individual, administratively supports and conducts the daily operations of DCP&P and provides oversight of programs, policies and operations of the Division in accordance with State and Federal guidelines as it relates to DCP&P in all areas of practice, including adoption. The DD will be instrumental in analyzing and/or coordinating the analysis of proposed policy, legislation of programs, Administrative Orders, Executive Orders and rules (New Jersey Administrative Code) affecting the Division, with particular emphasis on the administrative and budget implications of specific changes or additions impacting on programs and functions within the purview of the DCP&P Assistant Commissioner. This position oversees the management of the State Central Registry Office (SCR), 24-hour operation.
SPECIAL NOTE: While this position reports into Trenton, NJ, the physical location of the position is flexible, depending on where the selected candidate resides.
SPECIAL NOTE: This position may be eligible to work remotely for up to two days in a calendar week.
* Function as the CP&P liaison to the Training Consortium (University partners and the DCF Training Academy). Attends consortium meetings monthly, reviews curriculum and provides feedback regarding DCP&P policy and/or content.
* Function as the Liaison to the Office of Adolescent Services (OAS). Collaborate and partner with OAS staff on: grants, new initiatives, case conferences, attends Adolescent Practice Initiatives (API) meetings monthly and support implementation of OAS programming in DCP&P field offices.
* Support the Assistant Area Directors (AAD) and Area Quality Coordinators (AQC) and participate in quarterly AQC and AAD meetings. Provide information, guidance and technical assistance as needed and requested.
* Is a Qualitative Review (QR) Reviewer and participates in QRs across the state.
* Function as a Liaison to Office of Performance Management & Accountability in coordinating quality assurance initiatives and processes.
* Participate in administrative planning for the Division, including participation in Executive Management operational and policy meetings, as necessary, and other meetings to address special problems of organization and administration
* Produce results that reflect logical and thorough organization and sound analysis of operational problems and issues.
* Recommend clear and effective strategies for addressing issues and problems related to programs and functions within the purview of the CP&P Assistant Commissioner.
* Produce timely reports that reflect clear, accurate and thorough analysis of issues and problems that offer sound conclusions for remedial action.
* Participate in monitoring the quality and fidelity of the case practice model in partnership with the Office of Performance Management & Accountability.
* Collaborate with staff and DCF partners to ensure the safety, well-being and permanency of children and families served by CP&P in accord with principles that reflect "best practice" standards, promoting strength-based family engagement and teaming. Partner with external and internal stakeholders to support policy and the delivery of services that are solution-focused, strength-based and individualized.
* Monitor training initiatives to ensure best practices are supported.
* Partner with leadership to ensure management by data balances positive qualitative and quantitative outcomes.
* Partner with leadership to ensure best practices are supported for all areas of practice including Resource Care, Adoption, and SCR Operations.
EDUCATION: Bachelor’s degree from an accredited college or university. Master’s degree in Social Work or related field is preferred.
EXPERIENCE: At least eight (8) years of social service experience which should include substantive experience in the management and leadership of social service program, three years of which shall have involved management responsibilities, including personnel, policy, budget and fiscal accountability and oversight.
RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one’s transcripts from a recognized evaluation service at the time of submission by the above closing date. Failure to do so may result in your ineligibility.
LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
RESIDENCY LAW: Please refer to the New Jersey Department of Children and Families’ website at www.state.nj.us/dcf.
SAME APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml , email: SAME@csc.nj.gov , or call CSC at (833) 691-0404.
SALARY: Commensurate with education and experience.
TO APPLY: You must submit a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Please indicate in your cover letter the Posting # and where you found this job opportunity. Send the file to:
The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.