Provisioning Specialist

Nextera Communications
Baxter, MN Full-time
Posted on October 11, 2019

Nextera Communications, a premier business Internet, voice and data provider in Minnesota, has an immediate need for a Provisioning Specialist within their Baxter, MN office.

This position is responsible for ensuring that all service orders are successfully processed, including:

  • Technical understanding of internal and external products to ensure all product requirements are met. This requires a continuing knowledge of the TechInfo internal database as well as carrier systems such as Facilities, CNAM, PIC, Directory, NPAC, and LSRs.
  • Entry, management, and facilitation of orders through both internal and external systems.
  • Interaction with multiple departments, external agents, and customers to provide timely communication of status and events.

This position requires strong verbal, written and problem-solving skills as well as the ability to prioritize and multi-task. It also requires an ability to quickly learn/master new processes, procedures, and products. Proficiency in Microsoft Office Suite software is required. Previous provisioning experience and/or knowledge of the telecommunications industry a plus.