Nextera Communications is looking for a hardworking and motivated individual to join our team in Baxter, MN, as a Billing Specialist.
This position is responsible for entry and administration of the Company's billing system and to ensure monthly invoices are complete and accurate. The Billing Specialist will also need to have a general understanding of the Customer Service Representative position to assist as needed.
. Review of sales orders for complete and accurate customer data and pricing and to track missing or incorrect data when necessary.
. CRM/billing program entry of all billable charges as well as account, customer, and service details for accurate invoicing and associated database uploads.
. Maintain comprehensive records of significant activity and company-defined measurable customer markers.
. Assist in answering phones and responding to customer inquiries and issues when Customer Service Representatives are busy or unavailable.
REQUIRED SKILL AND COMPENTENCY REQUIREMENTS:
. Positive, cooperative and team-oriented attitude.
. Strong personal organization skills with an emphasis on detail and quality.
. Ability to properly track and document information.
. Excellent written and verbal communication skills.
. Proficiency in Microssoft Office with an emphasis on Excel.
. Ability to prioritize and manage fast-paced workload.
Nextera is proud to offer competitive wages, health and dental insurance plans, PTO, paid holidays and 401k.