Registration/Admissions Specialist #2100292S
Requisition Number: 2100292S
Classification Title: Registration/Admissions Spec
Position Job Title: Registration/Admissions Spec
College/Division: ALCC Alamogordo CC
Department: 920900-ALCC Student Services
Position Number: 299964
Internal or External Search: External - Open to all applicants
Appointment: Full-time Equivalency 1.00
Reports To Position Title: VP Student Success ALCC
Target Hourly/Salary Rate: 11.77
Pay Level: 04
Pay Base: Hourly
New Mexico State University at Alamogordo (NMSU-A) is a comprehensive community college located in the foothills, at the base of the Sacramento Mountains. This vantage point overlooks the city of Alamogordo and the Tularosa Basin. The service area of the school includes Holloman Air Force Base (HAFB), White Sands Missile Range, and stretches beyond the view to include the Mescalero Apache Reservation and approximately twenty villages and towns. Much of the south central New Mexico region benefits from the convenient location of the campus. NMSU-A is a two year community college campus accredited by the Higher Learning Commission of Colleges and Schools, and is dedicated to the concept of high-quality, cost-effective education that meets the needs of the community and diverse student population.
Job Duties and Responsibilities
In addition to the standard duties: processes registration requests including various verification requests in accordance with University Policy and Federal (FERPA) guidelines.
May also be cross-trained to assist in other areas of Student Services as needed.
Provides routine advice, guidance and assistance to departments, employees and/or members of the general public related to application of policies, procedures and documentation regarding the admissions process. Provides information on available programs and eligibility requirements; reviews applications and related documentation for compliance. Resolves routine process problems as they arise, and ensures customer service satisfaction. Manages, expedites, and maintains files, records and other documents.
Classification Standard Duties
Welcomes and directs visitors to appropriate destination; answers inquiries regarding academic programs and resources; provides advice and assistance to students and their families regarding admissions and/or records, registration process, and eligibility. Analyzes, interprets, and imparts appropriate information on computer screens. Reviews, verifies, and assesses applications and supporting documentation in accordance with established guidelines to determine admission eligibility and to ensure accuracy and completeness; interacts with students and/or families to follow up on missing or deficient information; resolves problems related to admissions process by clarifying complaint, determining cause of the problem, and advising the best solution; analyzes and interprets Project Progress Transfer Credit Evaluations for accuracy and completeness. Serves as liaison with other departments and external operating units/institutions in the resolution of day-to-day administrative and operational problems. Provides administrative support by expediting and coordinating documentation; organizes workload to ensure deadlines are met; schedules and prioritizes internal work assignments. Creates and maintains manual and computerized records; maintains logs, filing and recordkeeping systems; prepares documents and composes routine correspondence. Analyzes non-degree applications to determine eligibility and residency requirements; compiles, processes applications; computes application data by utilizing software and prescribed departmental and university policies; resolves data discrepancies; prepares outgoing mail for delivery. Participates in the training of new employees; may participate in supervision of student and work-study employees and in the development and recommendation of operating policy and procedural improvements by assisting admissions administrators in problem solving, project planning, and development and execution of stated goals and objectives. Performs miscellaneous job-related duties as assigned.
Knowledge of Admissions policies, and eligibility requirements. Knowledge of planning and scheduling techniques.
Skills in database management, records maintenance, word processing and data entry.
Ability to provide excellent customer service. Ability to analyze and solve problems and to make evaluative judgments. Ability to communicate effectively, both orally and in writing. Ability to make administrative/procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports. Ability to perform complex tasks and to prioritize multiple projects with skills in organizing resources and establishing priorities. Ability to complete moderately complex administrative paperwork.
High School diploma or GED certificate.
One (1) year of experience related to the standard duties as outlined.
Equivalency Completion of a post-secondary degree or certificate may substitute for years of experience.