Operations Manager
Operations Manager
The Mobile County Communications District (MCCD) is looking for an experienced leader with a strong background in public safety communications, specifically in a 9-1-1 Center. The ideal candidate for our Operations Manager will not only be able to fill the job description, but must also have a heart for public safety.
The Mobile County 9-1-1 Center is a consolidated PSAP. We answer 9-1-1 calls for over 420,000 citizens and pride ourselves in maintaining high standards and being at the forefront of public safety communications in all aspects and endeavors.
Job Title:
Operations Manager
Grade: 25 Salary Range Annually: $80,828.80 - $129,209.60
Entry Level Salary Range: $80,828.80 - $87,027.20 (DOQE)
Minimum Qualifications:
Bachelor's degree or any combination of related education, experience or certifications that will result in a candidate successfully performing the essential and necessary functions of the job.
Five years of progressively responsible experience in an emergency communications center, three of which must have been in a supervisory or administrative capacity in emergency communications.
Must be available for emergency call-ins on weekends, holidays and after-hours to support mission critical 24/7/365 operations.
Must possess a valid driver's license at the time of hire and maintain it thoughout the course of employment.
Must successfully pass a complete security clearance check conducted on the local and national level.
Preferred Qualifications:
APCO RPL
NENA CMCP
NENA ENP
Possess a working knowledge of current laws, operations, trends and overall management of a 9-1-1 Center.
Physical Demands and Work Environment:
Work is primarily performed in an office environment with some outside travel.
Pre-Employment/Post Offer Screening: MCCD is committed to providing and maintaining a drug-free work environment. After receiving a conditional offer of employment, applicants are required to pass a drug test conducted at a site designated by MCCD.