Information Technology Support Specialistlansdale borough
Information Technology Support Specialist
The Borough of Lansdale has a full-time position for an Information Technology Support Specialist. The position, under direct supervision of the GIS/Information Technology Coordinator, is responsible to maintain all Borough computers, network servers and phone technology in business settings. Other duties include: work daily with hardware, repairing or replacing defective equipment, installation of new or upgraded software and conduct testing on new or current software, responsible for diagnosing problems in computer hardware and may be called upon to troubleshoot problems for users, and may work in a help desk or on-call position, collect outdated equipment for recycling or disposal and will usually be the person responsible for installing new computers and attaching peripheral equipment such as printers, and more. High school diploma or equivalent plus five (5) years experience in technology support or related field or an Associate’s degree in a related field required. Preferred (but not required) technical certifications: CompTIA IT Fundamentals CompTIA A+ MTA (Microsoft Technology Associate) ITIL Fundamentals.