Application Support #200024734
Applications Support (200024734) Jersey City, NJ.
Duties: Troubleshoot and resolve technical system issues, and provide remediation to minimize future system issues. Maintain daily operate activities, take customer calls, identify and troubleshoot technical issues, and perform root-cause analysis. Provide technical support for the operate team with respect to developed BigData solutions. Deploy and maintain scalable cluster environments, install and configure monitoring tools, and optimize and tune environments to meet performance requirements. Work with BigData developers to design scalable and supportable infrastructure and with the Linux server administration team to administer the server hardware and operating system. Develop and maintain the operate runbooks. Create and publish production metrics including system performance and reliability information to system owners and management. Perform ongoing capacity management forecasts including timing and budget considerations.
Minimum education and experience required: This position requires a Doctorate degree in Computer Engineering, Computer Science, or related field of study plus two (2) years of experience in the job offered or two (2) years of experience as BigData Hadoop Administrator, Applications Support Analyst, or related occupation. The employer will alternatively accept a Master’s degree plus four (4) years of experience in lieu of a Doctorate degree plus two (2) years of experience.
Skills Required: This position requires two (2) years of experience with the following skills: Linux systems; deploying and administering Hadoop or Greenplum clusters; Greenplum platform; BigData technology with Hadoop stack; installing and managing distributions of Hadoop including Hortonworks and Cloudera or Greenplum; troubleshooting and performance tuning of Hadoop or Greenplum clusters; Hadoop cluster connectivity and security; development in Hive, PIG, Sqoop, Flume, and HBASE; SQL; RedHat; Networking; and Spark. The required skills can be gained through graduate-level coursework, research, teaching, or internship experience.
EOE, AAE, M/F/D/V. JPMorgan Chase & Co. All rights reserved.