Jones-Onslow Electric

Jacksonville , NC

IT/Help Desk Technician

Jones-Onslow Electric
Jacksonville, NC Full-time
Posted on March 30, 2019

General

Jones-Onslow EMC

IT/Help Desk Technician

The Help Desk Technician improves the level of service to end users and the IT team by establishing a central point that users can contact to report issues or address questions. They will troubleshoot network issues, as well as end-user hardware and software issues.

  • Provides support for trouble- shooting and maintenance of Information Technology (IT) systems.
  • Performs Help Desk tasks and assists employees with any IT related issue.
  • Excellent customer service and communication skills required.

BS/BA in IT or Computer Science with at least two years of experience in the IT field. An equivalent combination of education and experience may be considered.

An Equal Opportunity/ Affirmative Action Employer/ Minorities/Females/ Disabled/Veterans