Jones-Onslow Electric

Jacksonville , NC
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Consumer Representative III

Jones-Onslow Electric
Jacksonville, NC Full-time
Posted on May 30, 2019

General

Consumer Representative III

Customer service experience along with excellent computer and communication skills needed. Applicants must have ability to learn a variety of consumer-service duties according to established policies and procedures.

Minimum high school diploma required.

Summary Description:

This is the entry level into the company's Consumer Representative Training Program. Employees at this level work under close supervision performing a variety of tasks. Each task usually fits a training pattern that has been established and explained to the employee. All changes in procedure or exceptions will be explained as they arise. Work is observed and reviewed during actual performance. Consumer representative training duties involved in this level are listed below but are not all-inclusive.

Principal Duties and Responsibilities:

To provide excellent customer service to each customer handled, whether in person, email, or on the phone, and to do this in the most efficient and courteous manner possible. To answer thoroughly all questions and concerns and handle each request in a professional and friendly manner.

An Equal Opportunity/ Affirmative Action Employer/ Minorities/Female/ Disabled/Veterans.