Customer Service RepresentativeIREDALE MINERAL COSMETICS, LTD
Customer Service Representative
Iredale Cosmetics Inc., located in Great Barrington, MA, is a rapidly growing global distributor of natural, cruelty-free cosmetics and skincare, currently seeking a full time, talented individual to join our Customer Service Team. The ideal candidate will provide exceptional customer service and will be committed to going beyond for our retail customers. This individual is a member of a strong and supportive team responsible for order fulfillment for ecommerce customers in addition to the responsibilities and activities outlined below. Key Responsibilities: Communicate with customers via email, phone and chat. Respond promptly and enthusiastically to customer inquiries Build lasting relationships with customers Communicate clearly and politely both written and in speech Share in-depth knowledge of makeup and skincare with customers Contribute to a team environment and workload. Education and Experience: College degree preferred, Computer literacy, Experience in customer service. Makeup experience, a plus but not a requirement. Iredale Cosmetics Inc., offers excellent benefits including medical, dental, vision, disability and 401k.