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Technical Support II

Grand Lake Mental Health Center
Tulsa, OK Full-time
Posted on July 14, 2019

Grand Lake Mental Health Center, Inc. Stillwater, OK

Technical Support II

Under direct supervision of the Director of Clinical Informatics, the primary responsibility of the Tech Support II is to politely and efficiently provide front-line support for all tier 2 service requests by responding to, triaging, collecting additional information, and communicating with team members on all advanced service requests that require additional research. The Tech Support II also assists with elevated level support issues and on-site/remote resolutions.

High School Diploma or equivalent and valid driver's license required. 3+ years' experience in computer repair and maintenance of technology (pc hardware, software and peripherals) is preferred. 3+ years' clinical experience with working knowledge of computer operating systems & computer software may be considered. 1+ years' experience in a clinical work environment preferred. Generous Benefit Package MVR & Criminal Background performed. Employment contingent upon pre-employment screening results.

Drug, Alcohol and Tobacco Free Workplace. EOE