Insurance Claims Service Representative

GEICO   Indianapolis, IN   Full-time     Call Center / Customer Service
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Posted on January 13, 2020

Insurance Claims Service Representative

Our associates' quality of life is important to us. In addition to stable hours, full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:
  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and leave programs
  • Tuition reimbursement
  • Associate assistance program
  • Flexible spending accounts
  • Business casual dress
  • Fitness and dining facilities (at most locations)
  • Associate clubs and sports teams
  • Volunteer opportunities
  • Federal Credit Union  
* Benefit offerings for positions other than full-time may vary.

Starting Salary: $35,000.55 / year

Are you working retail and looking for a more stable schedule? Have you worked in the food service industry and looking for more pay and better benefits? Do you have the desire to help people?  We’re looking for an Insurance Claims Service Representative to start a GEICO career in Indianapolis, IN. As an Insurance Claims Service Representative in a fast-paced, customer-focused environment where no two days are alike, you will be the first point of contact for customers involved in accidents.

 

At GEICO, it’s not just a job, it’s growth and opportunity.

There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as an Insurance Claims Service Representative can become a career in the most unexpected and rewarding ways.

  • Our GEICO Insurance Claims Service Representatives earn an annual salary of $35,000.55 / year and average two promotions within the first three years of employment
  • First five to six years of your career are mapped out for you with multiple promotional opportunities
  • Advance your career and become a lead, coach, trainer, or supervisor

“I value the coaching and mentoring I have received to progress in my career at GEICO.” Razan A., GEICO Associate since 2013

 

Get ready to join a company you can believe in and work alongside a team of associates who care. Using your critical thinking and customer service skills, you will:

  • Verify accident facts, determine policy coverage, and review insurance contracts
  • Interact internally with GEICO departments and externally engage with claimants, body shops, medical providers, attorneys, outside field adjusters and other insurance companies
  • Assist in settling claims where there are no injuries and all parties agrees to the accident details or escalate the claim when liability is in question or injuries are present

 

We are looking for people with results they are proud of, such as:

  • High school diploma or equivalent
  • Good customer service skills or prior experience
  • Solid computer, grammar and multi-tasking skills
  • Strong attention to detail with time management and decision-making skills but also described as someone with high energy and success-driven
  • Ability to work comfortably in a high-volume, customer-focused environment

About benefits:

As a full-time GEICO associate, you’ll be offered a comprehensive Total Rewards Program with a wide range of benefits. We said it’s more than a job! Our benefits ensure a long-lasting career with us as your personal life and needs change. 

About our location:

This position is based in Indianapolis, IN

GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.