Service Manager

First MainStreet Insurance   Fairfield, IA   Full-time     Health Care Provider
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Posted on July 31, 2020

The Service Manager’s job is to perform duties and maintain quality service to our clients while supporting the producer.


  • Check all carrier produced documents for accuracy.
  • Handle invoicing per agency guidelines.
  • Maintain electronic files accurately and consistently to agency standards.
  • Demonstrate the ability to expand knowledge by assuming new responsibility in the department or working on department projects.
  • Process renewals in a timely manner.
  • Process the following items on a timely basis: audits (3 days), endorsements, rewrites, cancellations, certificates, binders, auto ID cards.
  • Prepare new policies for delivery.
  • Process the following correspondence on a timely basis: monthly reports, driver list requests, company audit requests, dividend checks, cancellation notices (inform producer)
  • Process all work in a timely manner as established by agency standards.
  • Meet new and renewal or project deadlines as set between you and your producer/supervisor.
  • Organize time in advance so projects are completed on time and with appropriate content and organization.
  • Perform other duties as assigned appropriate to the position

Job Type: Full-time