Erie 1 - Boces

Buffalo , NY
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Application Support Representative

Erie 1 - Boces
Buffalo, NY Full-time
Posted on March 31, 2019

Application Support Representative

To provide software support and training in a Financial / HR application for school districts in Western New York. Must meet minimum Civil Service Qualifications for provisional appointment. Prior experience in Accounting, Payroll or Human Resource software is a plus. Ability to work in a fast-paced team environment, to troubleshoot and resolve user issues is required. Candidate must take an upcoming CS and be reachable on list.

 

Qualifications:
---Must hold permanent status as an Application Support Representative; Or: Be reachable on current Application Support Representative Civil Service list; Or: Meet minimum qualifications for provisional appointment as follows:
A)Bachelor's Degree and 1 year of information technology experience involving software application support; or
B)Associate's Degree with 3 years of information technology experience involving application support; or
C)High School Diploma or GED with 5 years information technology experience involving software application support; or
D)An equivalent combination of training or experience as defined by the limits of (A), (B), and (C).

Additional Qualifications:
---Successful candidate must have good communication skills, be self-motivated, and work well in a team environment
---Prior experience in Accounting, Payroll or Human Resources software is a plus
---Ability to work in a fast-paced team environment, to troubleshoot and resolve user issues is required
---Must be able to interact with vendors and have good training skills

*Successful provisional candidate will be required to take a Civil Service exam at a later date and be reachable on the list

E1B is an EOE.