Broadband Technician I

Covington Electric Cooperative, Inc.,

is seeking a Broadband Technician I
Under general supervision of the Director of Telecom Services, handles the installation, application, and repair of internet or telecommunication systems and typically travels to residential & commercial businesses, assist in customer support, and route the appropriate wires throughout installation site as necessary; performs maintenance and provides customer support with diagnosing problems/solutions as needed; assist with the planning, installation, operation, monitoring, analyzing and maintenance of the fiber network.

Applicants wishing to apply should meet the following minimum requirements:
Must have high school diploma (or GED) with one to three years of relevant technical experience required. A two-year associate degree in Electronics or related discipline is preferred. Experience in FTTH/FTTP telecommunications network preferred. (Closely related and progressive job experience may substitute for part or all of the educational requirements. Must have valid state driver's license. Must possess knowledge of installation and repair of basic technical telecommunications, and knowledge of OSP engineering and functions. Must be able to install, terminate, and troubleshoot drops from MST to customer home, both aerial and underground drops; and troubleshoot in-home wiring including cat 5/6, phone wiring, and fiber optic cables. Must be able to install and troubleshoot Buzz installed equipment including ONT's, residential gateways, wiring, phone equipment, and backup batteries. Must be able to perform corrections, repairs of customer broadband service; perform customer service & education as needed. Must be able to maintain detail records of services, assist with vendor, contractor, or internal resource issues regarding fiber installations and repair. Must be able to assist and maintain fiber network connections to all CEC locations to include substation/line reclosures, voltage regulators, and capacitor switching controls. Must have working knowledge of all LAN, WAN, and fiber network systems & equipment. Must be able to troubleshoot and minimize network outages of all fiber optic outside plant and customer premise electronics. Must be able to repair customer Prem RG WIFI and ONT Equipment & Telephone networks. Must be able to make cable assignments based on fiber optic and CAT 5/6 wiring color codes; maintain proper fiber connector cleaning procedures; maintain ONT's at Reclosure stations (downline devices); configure CPE equipment, upgrade residential & commercial network equipment, while following all NESC codes during installation and maintenance/troubleshooting of network equipment. Must be able to assist higher level technicians with maintenance of advanced telecom network equipment such as: ADTRAN TA 5000, MX Router, QFX Switches, Fiber optic FDP & Splitter Shelves, Servers, Rectifier DC Voltage Systems, Batteries, Plans, Housekeeping Alarms, Grounding, and Heating & Cooling Systems. Must participate in on-call rotation.

Applicant must be willing to work alternating work schedule (Tuesday – Saturday), overtime, holidays, and weekends in emergency situations or as required; must be willing to participate in special training program as requested.

Applicant must also pass a pre-employment drug screen and background check.

This institution is an Equal Opportunity/Affirmative Action Provider and Employer