COMPLETE FAMILY MEDICINE

North Platte , NE

Medical Office Receptionist

COMPLETE FAMILY MEDICINE
North Platte, NE Full-time
Posted on October 5, 2019

Complete Family Medicine

Medical Office Receptionist

Receptionist needed for a fast-paced family practice clinic.

The job requires a strong person, who is patient and calm under pressure. Must be detail-oriented, work well in a team situation, and be able to multitask. Medical receptionist experience with knowledge of electronic medical records, scheduling, and customer service preferred.

Medical Office Receptionist Job Duties:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps the patients in distress by responding to emergencies. Protects patients' rights by maintaining the confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Medical Office Receptionist Skills and Qualifications:

  • Multi-tasking
  • Flexibility
  • Telephone Skills
  • Customer Service
  • Time Management
  • Organization
  • Attention to Detail
  • Scheduling
  • Word Processing
  •  Professionalism
  • Quality Focus