IT Support Service Specialist

City of Mentor   Mentor, OH   Full-time     Information Services / Technology (IT)
Posted on January 27, 2024
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City of Mentor

IT Support Service Specialist Full-time

The City of Mentor is seeking a Support Service Specialist to work in their Information Technology department. This full-time position will be responsible for the City’s computerization and information systems network providing user support and training. The ideal candidate will have experience diagnosing, troubleshooting, and resolving hardware, software and other network and system problems as well as maintenance of server hardware. Set up and configure PC’s, printers, mobile device, etc. An associate degree with major course work in the areas of computer science or computer engineering, hands-on experience with PCs in a client/server network environment as well as experience with Microsoft Office applications, Windows operating systems; McAfee, Cisco phone systems, LAN/WAN routing and support or any equivalent combination is preferred. Must be able to establish and maintain effective working relationships with employees and the public; and the ability to communicate effectively. Salary range for this Non-Exempt position is $50,000 - $89,000 (DOQ) and includes a comprehensive benefit package. For additional position details and to apply online please visit