End-User Support Technician

City of Mentor   Mentor, OH   Part-time     Information Services / Technology (IT)
Posted on July 9, 2022
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City of Mentor

End-User Support Technician Part-time

The City of Mentor is seeking an individual to work part-time, approximately 20 - 25 hours per week, assisting the IT department. Duties include, but are not limited to, coordinating and implementing the City’s PC-based software and hardware, assisting all users with related needs and issues, troubleshooting and resolving PC and Local Area Network (LAN) issues, troubleshooting and maintaining printers, installing and configuring component hardware on PC’s and laptops, setting up peripherals such as printers or routers, assisting with and implementing projects involving installation of new hardware, organizing and maintaining computer related assets, including non-deployed hardware, and other duties as assigned. Candidate must have a strong working knowledge of Microsoft Office 365 and email systems, be proficient with Microsoft Windows 10/11 Operating system, have effective verbal and written communication skills and strong interpersonal skills, possess basic knowledge of LAN/WAN technologies and must be able to lift and maneuver PC tower-type workstations, monitors, and other equipment. High school graduate (GED) required. Hourly rate of pay: $15.90–$24.81 (DOQ).

Application deadline is end of business Monday, 8/1/2022.