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Customer Service Representative (Job Opening ID #511067)

CITY OF KANSAS CITY, MO
Kansas City, MO Full-time
Posted on May 12, 2019

Customer Service Representative
(Job Opening ID #511067)

Part-time position available with KCMO’s Municipal Court, 511 E. 11h Street. Normal Work Days/Hours: Monday-Friday, hours vary. Performs difficult personal and telephone interview work, greets and directs the public to appropriate resources within the department, responding to information requests, processing payments and receiving complaints. Processes citizens' court payments as well as bond and ticket refund requests. Processes cash and bonding company bonds. Verifies and updates citizens' information. Processes daily mailed-in payments from citizens. Receives citizens' motions by file stamping and attaching to cases. Processes bond recognizance forms and Letters of Compliance. Performs other duties as assigned. REQUIRES high school graduation and 3 years of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Salary Range: $14.35-$23.16/hour. Application Deadline: May 20, 2019. Apply online at www.kcmo.gov/careers. EOE. The City of Kansas City, Missouri is an equal opportunity employer committed to a diverse workforce.