Better Business Bureau

St. Louis , MO

Business Relations Consultant (Inside Sales Representative)

Better Business Bureau
St. Louis, MO Full-time
Posted on February 27, 2019

Position: Business Relations Consultant (Inside Sales Representative)

Benefits:  Three weeks paid time off, medical and dental insurance, flexible spending health account, and 401K match.

Job Description:

We are looking for driven, reliable and results-oriented sales professionals to make phone calls to business owners in the 116-county service area of Eastern MO and Southern IL. The primary role of this position is to educate owners about the value of BBB Accreditation and quickly and efficiently close and process applications. Top producers make a high volume of calls, provide knowledge to business owners, relay important advantages of BBB accreditation and help to actively foster trust in the marketplace.


  • Grow BBB Eastern and Southwest MO and Southern IL market share
  • Make 150 phone calls per day to Business Owner or CEO
  • Consistently exceed the minimum weekly/monthly/quarterly production goals
  • Effective use of BBB database for leads and consistent documentation of contacts in CRM system
  • Fully understand and articulate BBB Accreditation Advantages to business owners
  • Complete all Accreditation Application documentation using the online application
  • Keep track of all stages of the application process
  • Work with internal teams to secure additional company information as needed
  • Have an in-depth knowledge and understanding of the eight Accreditation Standards, and the mission/vision of BBB
  • Abide by the BBB Sales Ethics Pledge
  • Participate in weekly sales meetings and be open to coaching and learning


  • Highly-motivated and confident with a can-do attitude
  • Proven ability to meet/exceed sales quotas
  • Must be able to close (no fear of asking for payment)
  • Ability to handle sensitive information and documents with confidentiality
  • Effective Phone Presentation
  • Customer service, relationship building, and follow-through skills
  • Computer proficiency in Microsoft Office applications
  • Commitment to personal integrity and an ethical business marketplace
  • Prior B2B sales experience

About BBB Serving Eastern and Southwest MO and Southern IL:

Established in 1917, we are an advocate for both businesses and consumers with a rich heritage of living that promise. BBB provides active leadership to the community to promote business integrity and ethics, builds consumer confidence and trust in the marketplace, and encourages cooperation between businesses and consumers. BBB Serving Eastern and Southwest MO and Southern IL serves one of 104 regions in North America that makes up the Council of Better Business Bureaus.

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