Customer Service Associate

Best Plumbing Specialties
Myersville, MD Full-time
Posted on May 4, 2019

Best Plumbing Specialties is a business-to-business wholesale distributor of Maintenance, Repair, and Operations (MRO) products. We have been in business over 55 years as one of the largest independently owned specialty houses in the country, with sales in all 48 contiguous states. We market and sell our products to facility maintenance professionals, including building engineers, plumbers, maintenance mechanics, property managers, and purchasing agents. We are looking for a Customer Service Associate.

Job responsibilities include:

· Work with team leader and team members to assist sales reps in your team to service their customers.

· Provide timely and accurate information to incoming customer calls on order status, pricing, and product requests.

· Process customer orders/changes according to established department policies and procedures.

Minimum requirements:

· High school diploma or GED.

· Minimum one year customer service experience preferred.

· Strong organizational skills.

· Excellent verbal and written communication skills.

· Ability to work within a team environment and independently when needed.

What We Offer:

· Comprehensive benefits package including medical/dental/vision.

· 401K Program.

· Paid Vacation, Sick, Holiday.

· Wellness Program including employee step challenges, 5k sponsorships, in-house gym.

· Monday-Friday, 8-5 or 9-6 

Best Plumbing Specialties is an equal opportunity employer.