Home Care Lead Scheduler

Alternative Nursing Services, Inc.   Kennewick, WA   Full-time     Administration / Clerical
Posted on March 31, 2021

We are a long standing & proven Tri-Cities home care agency seeking to hire a Home Care Scheduler who is committed to making a difference in the lives of others.

Our Kennewick, WA location is currently accepting applications for a full-time Scheduling Coordinator. Preferably with Home Health and scheduling experience.

Responsibilities will include:

  • Effectively establish a rapport with caregivers and clients.
  • Schedule caregivers in a way that is ideal for clients and within the caregivers availability ensuring all clients authorized hours are utilized.
  • Answer telephone calls and coordinate changes in client and caregivers schedules.
  • Manage day to day office and field operations to ensure quality assurance of services.
  • Ensure the monthly authorized hours are successful scheduled and utilized.
  • Ensure all client & caregiver scheduling is completed 30-45 days in advance.

The scheduler will need to find replacements should a caregiver call out.

The ideal candidate will have:

  • One to three years of home care or healthcare industry experience and/or training or;
  • Previous scheduling, wait staff experience and planning experience
  • Exceptional interpersonal and communication skills
  • Outstanding relationship building and leadership skills
  • Ability to effectively manage the demands of a FAST PACED job & with strong ability to multi-task.
  • Computer Skills with knowledge of Microsoft Excel.
  • MUST BE CUSTOMER SERVICE ORIENTED.